First response when it matters the most

Always Ready: Complete Reliability for Every Emergency and Maintenance Need

Rapid Response & Risk Mitigation

The Response team from OWL is the ultimate resource for operational integrity, delivering 24/7 service, maintenance and emergency readiness for the entire site infrastructure. Thousands of field service specialists, positioned across over 40 office locations in the lower 48 states, stand ready to ensure rapid, expert response for all above-ground systems and below-ground infrastructure.

Beyond routine repair, OWL offers a full range of emergency response services, including hazardous waste disposal, industrial cleaning, and environmental remediation. Our unique vertical integration covers the full lifecycle of complex needs such as confined space entry and specialized waste transportation. Our commitment to safety, cradle-to-grave waste protocols and comprehensive site cleanup capabilities minimize environmental risk and guarantee total accountability from the moment an event occurs.

Service & Maintenance

Consistency, Quality and Nationwide Reach

Our ability to deliver rapid assistance is made possible by our robust service infrastructure. With over 40 office locations throughout the lower 48 states, OWL Response provides both national coverage and local resource availability. This means you receive consistent, high-quality support regardless of location, making us the reliable partner you need for maintaining operational continuity.

Reducing Downtime and Total Cost of Ownership

Our preventative maintenance programs reduce downtime and total cost of ownership by addressing potential issues before they happen. To safeguard your operations, every maintenance visit follows a single, high-quality standard. This approach ensures the same predictable, high-quality results across your entire site network and focuses on three key areas

Proactive Diagnostics. Remote and on-site checks of forecourt hardware, tank monitoring systems and payment technology to identify early issues.
Preventative Care. Essential routines like filter changes, hardware swaps and calibration adjustments to maximize equipment lifespan.
Regulatory Readiness. Thorough system inspections and documentation preparation to ensure compliance testing is successful.

Industrial Cleaning

We partner with you to provide expert industrial cleaning and decontamination for your critical facilities. Our scope covers everything from planned preventative maintenance shutdowns to immediate support for unexpected situations across sites such as:

Industrial and Manufacturing Facilities
Power Plants and Refineries
Waste Water Treatment
Pipelines and Utilities
Construction and Rail Road

Our powerful industrial cleaning equipment provides comprehensive material removal, capable of safely handling everything from light debris and liquids to thick sludges.

Confined Space Entry

OWL Response safely performs Confined Space Entry (CSE) work for decontamination cleaning and the removal of unwanted materials (solids and liquids). This critical service is required for infrastructure such as:

Underground and Aboveground Storage Tanks (UST/AST)
Process Vessels, Pits and Machinery
Vaults and Oil/Water Separators
Silos and Industrial Process Tanks

Close-up of large white uppercase letters 'O' and 'W' and 'L' on a transparent background.

Worker in safety gear climbing down a caged ladder inside an industrial confined space with pipes and metal structures around.

Integrated Cleaning and Single-Source Management

We serve as your end-to-end industrial cleaning partner from initial access and decontamination through material removal, recovery, recycling and final disposal logistics. This vertical control eliminates the need for multiple vendors, simplifies your operation and assures full regulatory accountability for the entire project.

Workers in yellow protective suits at a confined space excavation site with an industrial vacuum truck and caution tape.

Safety and Compliance

Our teams are trained to the highest safety standards. Every specialist holds required certifications, ensuring rigorous compliance on your site:

10 Hour OSHA
40 HOUR HAZWOPER
OSHA Confined Space Entry
Lock Out / Tag Out

We prioritize robust safety protocols above all else.

Waste Transportation & Disposal

Regulatory Assurance and Cradle-to-Grave Accountability

OWL Response processes and manages all required industrial waste streams—from common liquids to complex, regulated materials. Our services are focused on minimizing your regulatory burden by managing complex situations including hazardous waste disposal, solid waste management, municipal solid waste and Petroleum Contacted Water for beneficial reuse or recycling. We are your industrial waste service provider, allowing you to focus on your core operations.

Risk Mitigation and Transparency

We partner with you for accurate, upfront classification of all waste streams including hazardous, commercial and industrial waste. This ensures regulatory compliance and minimizes any future liability.

Each movement is transparently tracked through an auditable Chain of Custody record, giving you thorough visibility from collection to final disposal. Our team works with you to confirm treatment methods and recycling routes, ensuring compliance is met with maximum cost efficiency.

Emergency Spill Response

24/7 Spill Response: Rapid Mobilization and Site Containment

When a hazardous material spill occurs, every minute counts. OWL Response provides emergency spill response to contain and manage spills. We also lead chemical and oil spill cleanup efforts. Our first priority is always site security and containment to minimize environmental impact and liability.

Our dedicated spill response team includes over 50 emergency response professionals along with certified Department of Transportation hazardous materials driver/operators, ensuring expert handling of complex or regulated materials.

Dedicated Midwest Coverage and National Support Network

We provide regional support with immediate mobilization throughout the Midwest (Iowa, Nebraska, portions of Western Illinois, SE South Dakota, Southern Minnesota and Northern Missouri). This concentration ensures unparalleled response times and local expertise when you need it most.

For sites outside the OWL Response coverage area, we activate our network protocols to proactively coordinate with a trusted partner organization. This allows us to secure immediate, expert guidance and support, and ensure we deliver widespread coverage across the nation.

Vacuum Truck and Tanker Services

OWL Response operates a fleet of varying capacity vacuum trucks and tankers, dedicated to the reliable recovery and transport of non-hazardous liquids. We ensure compliance and readiness throughout our vast regional network, which covers branches in: Michigan, Iowa, Illinois, Wisconsin, Minnesota, North and South Dakota, Arkansas, Oklahoma, Kansas, North Texas, Colorado, Wyoming, Missouri and Nebraska.

Environmental Cleaning Services and Regulatory Compliance

Our specialized equipment efficiently recovers released materials, minimizing environmental impact, during both emergency deployment and routine maintenance.

We prioritize fleet compliance for all environmental cleaning services. Every vehicle is maintained under rigorous DOT regulatory requirements, including periodic and annual inspections, and our teams strictly enforce safety policy protocols and standard operating procedures.

High-vacuum extraction at UST sniffer and monitoring wells for product recovery
Vapor removal and dewatering
Liquid pumper truck servicests and Oil/Water Separators
Vacuum excavation and potholing

Site Cleanup

Environmental Remediation Services and Project Closure

OWL Response provides complete environmental remediation, restoration and site cleanup for clients in the petroleum, utility, energy and agriculture sectors. As a full-service environmental remediation contractor, we manage the entire cleanup process, from the initial Corrective Action Design Reporting (CADR) through critical field work. Our expertise includes the removal of underground storage tanks (USTs) and contaminated soil, using advanced remediation methods such as Soil Vapor Extraction and Multiphase Extraction alongside specialized biological cleanup methods to restore soil and groundwater integrity.

Custom System Design and Engineering

OSHA-trained engineers design, install and operate custom-built systems for a range of contaminates, including:

LNAPL: Gasoline, jet fuel, diesel fuel, benzene, MTBE, toluene, etc.
DNAPL: Chlorinated solvents (PCE, TCE), motor oils, lubricants, nitrates and dissolved metals.

Integrated Remediation Approach

OWL’s licensed environmental cleaning service professionals provide single-source remediation services: conducting assessments, designing effective treatment plans, building custom or temporary systems, completing pilot studies, operating/maintaining the systems and providing comprehensive compliance management to ensure all critical regulatory hurdles (including the removal of site red tags) are cleared for successful project closure.

Remediation System Capabilities

Soil. Soil Vapor Extraction (SVE), vacuum extraction, sub-slab units.
Groundwater. Air Sparge (AS), Dual-Phase Extraction (DPE), Multi-Phase Extraction (MPE), free product skimming and oil/water separators.
Air. Thermal and catalytic oxidizers, GAC vessels.

The Three Pillars of Project Closure

OWL Safety and Compliance Protocols

Licensed professionals develop a project-specific Health and Safety Plan (HSP).
Our compliance team utilizes a Quality Assurance Project Plan (QAPP) to ensure all required permitting and monitoring is completed accurately.
Site supervisors review emergency and contingency plans before work begins.

Storm Response

Severe Weather and Hurricane Resilience

Maintain functional continuity and eliminate unnecessary downtime during severe weather events. OWL Response provides a coordinated approach to proactively secure your critical assets and ensure the fastest possible return to full operation. Our service delivers peace of mind when you need it most.

What OWL Does For You

Storefront windows covered with plywood boards on a city sidewalk, indicating construction or protection.

Before the Storm (Readiness)

Site surveys, exterior photo documentation, and priority material procurement and storage (plywood, sandbags).

Small gas station with two pumps during a storm with strong wind bending palm trees and rain pouring down.

Active Threat (Protection)

Priority scheduling for board-ups, sandbag installation and shutter system deployment to secure your facility.

Worker wearing an orange OWL t-shirt and blue gloves walking near utility truck and safety cones on the street.

After the Storm (Recovery)

Rapid site assessments, debris cleanup, temporary structural and electrical repairs, and fuel system integrity checks (water removal, quality testing and restoration) to get you back online.